🚚 Shipping Policy

We take great care in handling your custom order. Please review the following shipping and pickup policies before placing your order:

 

📦 Shipped Orders

Once your order has been processed and is on its way, a tracking number will be sent to the email address provided at checkout.

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Playhouse Creative Company is not responsible for:

• Lost or stolen packages

• Damaged items during transit

• Delays caused by the shipping carrier

 

If you experience any delivery issues, please contact the shipping carrier directly with your tracking information.

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🛍️ Pickup Orders

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When your order is ready, you will receive an email confirmation with next steps.

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A pickup date, time, and location must be confirmed within 10 days of receiving this email.

 

A signature will be required at the time of pickup to confirm receipt of your order.

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If pickup arrangements are not made within 10 days, your order may be subject to cancellation without refund.

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If you have questions about shipping or pickup, feel free to contact us at support@playhousecreativeco.com. Thank you for supporting Playhouse Creative Company!

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